Banking executives and decision-makers know that change within the industry is constantly accelerating and broadening in scope.

Today, big challenges are being added to the already comprehensive list of priorities of bank executives. The new challenges can be summarised as: new, technology-based competitors, an ongoing and accelerating change in customer behaviour and increasing complexity of regulation. This has the following implications for bank management: the traditional business models that have underpinned the industry so far need to be redesigned, often at a rapid pace, in an innovative, insightful yet sustainable fashion.

EY Innovalue’s consultants are here to offer you reliable assistance on this journey. Based on our direct and extensive industry experience, our banking expertise is focused on:

  • Retail Banking
  • Private Banking
  • Transaction Banking

In retail and private banking, we also offer support for the development and optimisation of the omni-channel strategies and operations. This includes knowledge transfer and the improvement of staff skills and management qualification as well as increasing personnel commercial productivity. Additionally, we assist clients with performance management and improvement initiatives.

In the area of transaction banking, which includes the areas of cash management, trade finance and custody, we offer support in the areas of strategic planning, value proposition development, organisational development and process improvement.

As banking becomes increasingly complex due to regulatory restrictions, changing customer behaviors and complex IT infrastructures, our clients benefit from our strategic expertise paired with EY’s regulatory, financial and IT knowledge that enables us to provide guidance in every scenario.

Our clients

  • Savings banks (“Sparkasse”)
  • Cooperative credit institutions (“Volksbank and Raiffeisenbank”)
  • Private banks
  • Regional banks

Industry Expertise

  • Retail Banking
  • Private Banking
  • Transaction Banking

Functional Expertise


  • Omni-Channel Strategy
  • Customer Segmentation
  • Advisory Processes
  • Regulation
  • Digitalisation


  • Cost Reduction
  • Efficiency programs


Improvement of the earnings position
Within the scope of strategy workshop sponsored by INNOVALUE, the board of directors of a top 30 savings bank (assets of approx. €8 billion) its growth strategy...


Global Transaction Banking
November 2015
Faster payments: the state of play
Big Data, Bold Future
August 2015
Können Sparkassen und GenoBanken voneinander lernen?
December 2012
Über das Thema Bancassurance wird rege dis­kutiert, ein Ver­gleich zeigt neue Perspektiven
FTD Bankentag 2011
June 2011
Regulierungen behindern die deutschen Banken im Privatkunden­segment
Die Kunst des Loyalitäts-Pricing
June 2011
Eine große Herausforder­ung für Banken und Sparkassen besteht in der Gestaltung einer starken Kundenbindung

Contact Person

Kai-Christian Claus
Partner & Managing Director
Andreas Kornowski


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